Effective Business Writing

What I will learn?

• Differentiate between business writing and creative writing.
• Identify the correct business writing characteristics
• Identify the correct reason for sending incomplete business communication.
• Identify the essential information required for completeness by analyzing a given communication scenario
• Analyzing a given piece of business writing to identify instances of wordiness and redundant phrases.
• Create concise versions of wordy phrases and expressions commonly used in business writing
• Identify the techniques of assessing a message to determine its clarity.
• Create clear and unambiguous versions of ambiguous business communication messages
• Differentiate between appropriate conversational tone and slang in business communication.
• Transform a provided message characterized by an inappropriate tone into one that conforms to a conversational tone.
• Identify common errors that affect the accuracy of business communication.
• Apply proofreading techniques to identify and correct inaccurate areas in business communication.
• Evaluate the coherence of written business communication.
• Identify the correct way to ensure logical flow of ideas.
• Identify the importance of maintaining credibility in business communication.
• Analyze a given communication scenario to identify its credibility level.
• Determine whether a given statement accurately defines the concept of “concrete writing”.
• Transform ambiguous directives into precise and actionable tasks by applying the principle of concrete language in business communication.
• Identify the characteristics of courteous business communication.
• Rewrite a given communication scenario to maintain a courteous tone.
• Identify the correct way of designing documents for readability.
• Identify the correct way of emphasizing main points.
• Identify the importance of planning and revising in the business writing process.
• Identify the correct steps of business writing process.
• Identify the correct use of pronouns in sentences to avoid common grammatical errors.
• Differentiate between the correct use of words that have a similar sound.
• Analyze a business communication message to identify the correct use of commas.
• Analyze a business communication message. to identify the correct use of colon or semicolon.