Level 1: Getting Started
Get introduced to the course and define effective business writing. By the end of this level, you will 1) differentiate between creative writing and business writing, and 2) list the 10 characteristics (Cs) of effective business writing.
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Level 2: Complete, Concise and Clear Business Writing
Master 3 important Cs of business communications (content complete, concise and clear writing). By the end of this level, you will 1) craft business messages that are complete in content, leaving no room for ambiguity or misunderstanding, 2) explain how to convey complex ideas concisely, and 3) write a clear business communication message.
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Level 3: Conversational, Correct, and Coherent Business Writing
Master 3 important Cs of business communications (conversational, correct, and coherent). By the end of this level, you will Adopt a conversational tone in your business communications, 2) ensure correctness in your writing, and 3) create coherent business documents.
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Level 4: Credible, Concrete, and Courteous Business Writing
Master 3 important Cs of business communications (credible, concrete, and courteous). By the end of this level, you will 1) establish credibility through your business writing, 2) make your writing concrete, and 3) practice courteous business communications.
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Level 5: Considerate Business Writing and Practicing
Master the last Cs of business communications (Considerate) and learn how to practice business writing. By the end of this level, you will 1) analyze before-and-after writing samples to identify improvements, and 2) demonstrate proficiency in writing emails and reports for various business contexts.
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Level 6: Recognize and Avoid Common Errors
Learn the correct process of business writing to avoid errors to avoid common grammatical and punctuation errors. By the end of this level, you will 1) learn the correct process of business writing, 2) recognize common grammar and writing errors in business communication, and 3) recognize common punctuation errors in business communication.
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Level 7: Conclusion
Summarize the course content and learn what you need to do to practice apply and reflect what you have learnt in real life.
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