SurveyMonkey Mastery: Gather Actionable Customer Feedback
Description
Understanding your customers is crucial for business success. This comprehensive training series teaches you how to use SurveyMonkey to gather valuable feedback with ease. From creating surveys to analyzing responses, every step is covered in detailed, over-the-shoulder video tutorials.
Discover how to craft professional surveys using templates, the question bank, and advanced formatting tools. Learn techniques to design surveys that engage your audience and collect actionable data. Explore response collection, results analysis, and more to turn customer feedback into growth strategies.
Whether you’re new to surveys or looking to elevate your skills, this course equips you with the tools and confidence to master SurveyMonkey. Unlock the power of feedback to make informed decisions and enhance your business outcomes.
#LinCademy_Courses #CraftyElearning
What I will learn?
- Set up a SurveyMonkey account and explore pricing options.
- Use survey templates and create custom surveys from scratch.
- Design engaging introductory and survey pages.
- Build diverse question types, from multiple choice to image-based questions.
- Customize surveys with advanced formatting and design options.
- Preview surveys to ensure optimal user experience.
- Collect responses effectively through various channels.
- Analyze survey results to extract meaningful insights.
- Leverage SurveyMonkey’s referral program for added benefits.
- Apply survey feedback to improve customer satisfaction and business strategies.
Course Content
1. Introduction and Getting Started
- 02:06
- 04:53
3- Joining the SurveyMonkey Referral Program
03:51
2. Survey Creation Basics
4- Exploring Pre-Made Survey Templates
03:525- Building Custom Surveys from Scratch
02:496- Leveraging the Question Bank for Ideas
03:507- Designing an Introductory Page for Your Survey
02:418- Adding and Organizing Additional Survey Pages
02:069- Inserting Page Breaks for Better Navigation
02:00
3. Question Builder Mastery
10- Question Builder: From Multiple Choice to Rating Scales
02:0811- Question Builder: Ranking Options to Image Choices
01:5112- Question Builder: Comment Boxes to Multiple Textboxes
02:1413- Mastering the Question Builder Features
02:19
4. Survey Customization and Formatting
14- Customizing Surveys with the Survey Designer
01:4015- Adjusting Survey Options for Specific Needs
01:4016- Formatting Surveys for a Professional Look
01:47
5. Finalizing and Collecting Responses
17- Previewing Your Survey Before Launch
02:2518- Collecting Responses Effectively
03:0019- Analyzing Survey Results for Insights
01:4920- Wrapping Up: Final Survey Considerations
02:00
Certificatation
Use LinCademy verifyable certificate to demonstrate your skills and increase your chances of getting noticed.

Ratings & Reviews
- LevelAll Levels
- Duration3 hours 45 minutes
- Last UpdatedFebruary 27, 2025
- CertificateCertificate of completion
Description
Understanding your customers is crucial for business success. This comprehensive training series teaches you how to use SurveyMonkey to gather valuable feedback with ease. From creating surveys to analyzing responses, every step is covered in detailed, over-the-shoulder video tutorials.
Discover how to craft professional surveys using templates, the question bank, and advanced formatting tools. Learn techniques to design surveys that engage your audience and collect actionable data. Explore response collection, results analysis, and more to turn customer feedback into growth strategies.
Whether you’re new to surveys or looking to elevate your skills, this course equips you with the tools and confidence to master SurveyMonkey. Unlock the power of feedback to make informed decisions and enhance your business outcomes.
#LinCademy_Courses #CraftyElearning
Materials
- Screencast Video Tutorials
Requirements
- No special requirments needed.
Target Learners
- Business owners
- Marketers